Reservations FIND A ROOM
Home > Travel Information: COVID-19 Update

Travel Information: COVID-19 Update

Our Management team is continuing to monitor the Coronavirus (COVID-19) situation and follow the guidelines provided by Center for Disease Control & Prevention, World Health Organization and local health departments.

The health and safety of our Guests and Employees is our number one priority.

As always, we continue to be committed to cleanliness and providing a safe environment for you and your family to enjoy. As an extra level of precaution, we’ve implemented enhanced cleaning and sanitation protocols.

In our guest rooms, we continue to use anti-bacterial/viral cleaners.  Our Housekeeping staff is well trained in cleaning and sanitizing the rooms after each use and has increased attention on hard surfaces including, counter tops, glass and floors. To help increase ventilation in the rooms, our staff is trained to clean rooms with open doors and windows.

Increased attention in public areas that are high-touch and utilized most frequently, including:

  • Door knobs and handles
  • Surfaces at the Front Desk, Tennis Shop, and Laundry Room
  • Pool and Fitness Center equipment
  • Business Center desk, computer keyboard and mouse
  • Restroom surfaces
  • Club Ding hostess stand, bar, dining tables, chairs and menus
  • Beach valet carts
  • Children’s playground and surrounding areas
  • Property water coolers
  • Hand sanitizer is available throughout the property so Guests and Employees may continually sanitize their hands.

Back of house areas  where employees work behind the scenes area also being sanitized more frequently including break areas, locker rooms, staff offices and more.  

In addition, we encourage all of our employees to wash their hands frequently and have reserved the right to request that our employees stay home if they are not feeling well. Our daily staff meetings include reminders on proper hand washing procedures and sanitation practices to keep this top of mind with our teams. During this precautionary period, we have advised our teams to not shake hands and to monitor personal space.

And while we hope to see you at the Club, if you have symptoms of illness, please stay home and avoid contact with other people. Recuperation will be faster and prevent others from becoming ill.

We thank you for your cooperation and look forward to seeing you at the beach!

For the most updated information, please refer to  Centers for Disease Control and Prevention (CDC)  or your local health authority.