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Frequently Asked Questions

  • How much money does the hotel authorize on my debit or credit card at check in?

    The amount the hotel authorizes depends on the room type you've reserved. Typically the amount is at $50 per day. After checkout the authorization will be released within 7-10 business days depending on your bank. If you use a debit card, the authorized amount will be removed from your account and then credited back within 7-10 business days.
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